How Do I Change my Premium Annual Subscription to a Basic Monthly or Premium Monthly Subscription? (last updated 05/13/2014)
You first must CANCEL your current Premium Annual Subscription to FAST Graphs™ and re-sign up, like a new subscriber, for either the Basic or Premium Monthly Subscription. The reason you have to cancel your monthly subscription is because the Premium Annual is a separate contract in that it contains the two-month discount.
Steps to Cancel:
1a) while logged in to your FAST Graphs account, go to the upper right of the graphing page and click the “MY ACCT” button
1b) click on the link at the bottom of the email you originally received when you signed up for FAST Graphs™ which says Click Here To View/Cancel/Update your Subscription and Payments
2) the system will ask for your username and password
3) scroll down the page and click on the "End My Subscription Now" link.
Now open a new FAST Graphs™ web page and re-sign up for either the Basic or Premium Monthly
Note: If you have already been billed for the annual service and you are changing to the monthly service, please contact us via email at PollyC@fastgraphs.com so we can manually credit you the appropriate amount from the annual service.